Upselling product and service in tourism and hospitality [video recording]/ (Record no. 6880)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01046nam a22002057a 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20170207221809.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 170207b xxu||||| |||| 00| 0 eng d |
| 040 ## - CATALOGING SOURCE | |
| Transcribing agency | OC |
| 050 ## - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | AV TX 911.3.M3 .Up69 2008 |
| 245 ## - TITLE STATEMENT | |
| Title | Upselling product and service in tourism and hospitality [video recording]/ |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Australia: |
| Name of publisher, distributor, etc. | VEA, |
| Date of publication, distribution, etc. | 2008. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 1 videodisc: |
| Other physical details | sound, color; |
| Dimensions | 4 3/4 in |
| 306 ## - PLAYING TIME | |
| Playing time | 27 minutes |
| 500 ## - GENERAL NOTE | |
| General note | Chapterised DVD. English captions for the deaf and hearing impaired. |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | The key to a successful, growing business is the ability of staff to successfully upsell products and services. But how do we do this? In this program we define a product, ask how a service differs from a product, examine the marketing concept and go through the process of upselling to add value and training staff to upsell. A valuable look at getting the most from products and services in this vital industry. |
| 546 ## - LANGUAGE NOTE | |
| Language note | English |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| 9 (RLIN) | 2634 |
| Topical term or geographic name entry element | Tourism |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| 9 (RLIN) | 2635 |
| Topical term or geographic name entry element | Hospitality |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | |
| Koha item type | CD/DVD |
| Call number prefix | Circ |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Permanent Location | Current Location | Date acquired | Source of acquisition | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| University of Santo Tomas-Legazpi Learning Commons | University of Santo Tomas-Legazpi Learning Commons | 2017-02-07 | Library Fund | AV TX 911.3.M3 .Up69 2008 | AV001761 | 2017-02-07 | 0000-00-00 | CD/DVD |