Includes bibliographical references and index.

Introduction. Setting the scene. Communication, culture and crisis in a transboundary context / Kwamena Kwansah-Aidoo and Amiso M. George -- Africa. Egypt. Dealing with political and cultural crisis in a troubled Middle East region / Ibrahim Saleh and Heba Metwali ; Ghana. Embarrassing the nation to pay Brazil : the Ghana Black stars player revolt at the 2014 FIFA World Cup / Kwamena Kwansah-Aidoo ; Nigeria. Containing Ebola in Nigeria : lessons in effective risk and crisis communication / Amiso M. George ; South Africa. Killing in the name of "stolen" jobs : the April 2015 xenophobic attacks in South Africa / Kwamena Kwansah-Aidoo and Ibrahim Saleh -- Asia/Euro-Asia. China and Taiwan. One crisis, two responses : a transboundary analysis of the melamine-tainted milk powder crisis in China and Taiwan / Yi-Hui Christine Huang and Joanne Chen Lyu ; India. They came by boat : the 2008 terrorist attack on Mumbai / Soumitro Sen and Uttaran Dutta ; Indonesia. Power distance, uncertainty avoidance, and Rukun : managing the transboundary haze crisis in Indonesia / Reidinar Juliane Wardoyo and Augustine Pang ; Japan. Culture as crisis communication : Tokyo Electric Power Company and the Fukushima Daiichi nuclear power plant disaster / Cornelius B. Pratt and Ronald Lee Carr ; Kazakhstan. Understanding the Zhanaozen crisis through the intercultural lenses of Eurasianism in Kazakhstan / Elena Kolesova and Dila Beisembayeva ; Malaysia. "Almost without a trace" : missing flight MH370, culture and transboundary crisis communication in the era of social media / Kwamena Kwansah-Aidoo and Amiso M. George ; Singapore. Cultural impediment or reflection of global phenomenon : state of social media crisis preparedness in Singapore / Augustine Pang and Christabel Reena David ; South Korea. Going nuts over nuts : the Korean air ramp return crisis / Jangyul Robert Kim and Kyung-Hyan Yoo -- Middle East. Syria. A battle for hearts and minds : dealing with Syria's intractable humanitarian catastrophe / Kwamena Kwansah-Aidoo and Ibrahim Saleh ; Turkey. "Nothing will ever be the same" : the Borusan case and the socio-cultural dynamics of crisis in Turkey / Ebru Uzunoğlu and Selin Türkel -- Latin America. Brazil. Gone with the mud : learning from the Niterói disaster in Brazil / Regina Coeli da Silveira e Silva and Amiso M. George ; Colombia and Guatemala. When conflict shifts : an analysis of Chiquita brands' transnational crises in Colombia and Guatemala / Juan-Carlos Molleda and Gabriel C. Stephen -- Conclusion. Looking ahead : planning for crisis communication across cultural and transboundary contexts / Amiso M. George and Kwamena Kwansah-Aidoo.