Services Marketing: integrating customer focus across the firm
By: "Zeithml, Valarie A.".
Material type:
BookPublisher: 2009
| Current location | Call number | Copy number | Status | Date due | Item holds |
|---|---|---|---|---|---|
| University of Santo Tomas-Legazpi College of Business Management and Accountancy | HD9980.5 .Z44 2010 (Browse shelf) | 1 | Available |
Total holds: 0
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| HD6958.5 .Ay48 2014 Employee Relations | HD 9980.5 .G51 2003 Services marketing and management | HD 9980.5 .L37 2001 Empowerment: HR strategies for service excellence | HD9980.5 .Z44 2010 Services Marketing: integrating customer focus across the firm | HD 9980.5 .Z44 2010 Services Marketing: integrating customer focus across the firm | HE7631 .S56 2000 Global telecommunications: the business perspective | HF5823 .H34 2005 Planning for power advertising |
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