000
00299nam a2200109Ia 4500
008
170711s9999 xx 000 0 und d
050
_a
Circ TX 901 .F699 2012
100
_a
"Ford, Robert"
245
0
_a
Total quality management for hospitality and tourism
260
_c
2012
942
_2
lcc
_c
BK
_k
Circ.
999
_c
20777
_d
20777